A customer-service AI agent built for your line of business
LeetCall designs a different agent for each type of business, because a restaurant, an online shop, a real-estate agency or a professional practice do not receive the same requests and do not use the same tools.
Why one agent per sector rather than a generic chatbot?
A customer-service agent is only useful if it knows the company's rules (opening hours, return policy, booking conditions, service areas) and can act in its tools. LeetCall therefore starts from the business: the real requests, the vocabulary, the cases to hand over to a human, and then connects the agent to the software in place.
The same agent can answer on the phone, on the website and on WhatsApp, with the same knowledge base and the same access rights.
Which sectors does LeetCall work with?
- Restaurants and restaurant groups: reservations, opening hours, menu, practical questions, connection to Zenchef or the calendar.
- E-commerce: order tracking, returns, availability, connection to Shopify, WooCommerce, PrestaShop and the helpdesk.
- Real estate: answers about listings, qualification of inbound enquiries, viewing appointments, hand-over to the CRM.
- Service companies and professional practices: appointment booking, qualification of quote requests, case follow-up, support connected to Zendesk, Intercom or Freshdesk.
How to pick the right page?
Choose the sector closest to your activity: each page describes the requests handled, an example scenario, the connected tools, the agent's limits and the set-up steps. If your activity is not listed, the page for service companies covers most appointment and support cases, and the LeetCall team reviews every specific request.
Frequently asked questions
My sector is not in the list. Can LeetCall still help?
Yes. The sector pages describe the most frequent cases, but every agent is built from the company's real requests. Contact the team with a description of your inbound calls and requests to find out what an agent can take on.
Can one agent serve several locations or brands?
Yes. An agent can be configured with different rules and tools per location, per phone number or per website. Transfers to the right teams are defined during scoping.
Does the agent replace my team?
No. The agent absorbs the repetitive requests that can be answered from your tools and hands over anything that requires judgement, negotiation or a decision. Your team focuses on the requests that matter most.
Where do I start?
Book a demo or describe your inbound requests through the contact form. The LeetCall team then proposes a scope, the integrations needed and a set-up plan.
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